5 Most Important Questions to Ask a Kitchen Cabinet Maker

Close up of worker in uniform is assembling furniture on kitchen. Repair concept

There is someone who can make a cabinet and a cabinet maker. A cabinet maker in Australia is a licensed professional who can design, install, restore and repair cabinets to specific needs.

The right cabinet maker will ensure your cabinets look good, work well and make the most out of your space. They will also make sure your cabinets last through years of cooking, entertaining and growing families in your home.

But what are the most important questions to ask a kitchen cabinet maker to make sure they’re right one. These ones! With these five questions up your sleeve, you can be sure you’re getting a cabinet maker who will deliver on their promise and on your dream kitchen.

The 5 Questions You Need to Ask Before Hiring a Cabinet Maker

What is included in the kitchen cabinet package?

When you’re researching different kitchen cabinetry packages, make sure you know exactly what you’re getting. You’d be surprised how often something seemingly obvious isn’t included in a package, like being able to choose handles for your cabinets!

kitchen installation. Worker assembling furniture.

Things to ask for in your quotes include:

  • Measure and design.
  • Installation.
  • Support with material selection.
  • Accessories.
  • Hardware.
  • Shelving.

And more. If it’s important to you, be sure to ask about what customisation options you will have before you start the measure and quote process. There is no point bringing a cabinet maker in to measure your kitchen cabinets for a quote if they won’t be able to deliver on a style or finish you want!

How long have you been building cabinets?

Knowing how experienced a cabinet maker is can help provide peace of mind that your project will go smoothly and come out looking perfect. Ask how many years they have been creating custom cabinets so you can make sure you’re getting quality workmanship and customer service.

Time spent in the industry and how long a business has been operating is a good sign of the quality of work you can likely expect from your cabinet maker.

It’s also wise to take a look at the business’s online reviews to make sure they are getting the same feedback from their customers as they’re saying. Also check out their social media to see photos of their work and if it aligns with the style you’re wanting to achieve. Words are great, but seeing with your own eyes is something else altogether.

The right cabinet maker will ensure your cabinets look good, work well and make the most out of your space.

What type of cabinet finishes does your business offer?

Different finishes can create a completely different vibe for your vibe. When asking about what finishes a cabinet maker offers, ask if they offer custom finishes to match your vision.

It’s best if you have a collection of photos (hello, Pinterest) of what you do and don’t like to be able to compare with work the cabinet maker has performed in the past. This will help you build a good relationship with your cabinet maker to get the end result you’re looking for.

What is the timeline for delivery?

Knowing when you will be receiving your cabinets is key to keeping up with the progress of your project. Ask how long it will take for the cabinets to be ordered or made, and get an estimated timeframe of when you can expect them to be both delivered and installed.

If you need your cabinets by a specific date, you need to know before you start the design process whether or not it’s possible, and with wiggle room.

Better still, if your cabinet maker offers a project management service, it will help you save the stress of aligning your cabinetry with your other kitchen projects, if relevant.

Custom kitchen cabinets in various stages of installation base for kitchen cabinets

What types of customer support do you provide?

Quality customer service should be the priority for any business. However, you need to make sure the method of customer support your cabinet maker uses works with you.

Do they have phone and email support? Is there one dedicated person for your order? What happens if something isn’t right? Are there policies in place about coming in on time and on budget?

These are all questions you should be asking when meeting with local cabinet makers to make sure you’re in good hands.

By asking these five questions, you can feel confident that the kitchen cabinet maker you choose will provide quality craftsmanship and customer service. After all, it is your home!


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